Delivery & payment
Shipping Information
Please refer to the chart below for shipping methods, shipping costs, and delivery times for your destination:
| Destination | Shipping method | Shipping costs | Delivery times |
|---|---|---|---|
| Netherlands | Free shipping | Free | 1-3 business days |
| (Zone 1) European Union (Belgium, Germany) | Free shipping from 100 EUR | €6.95 | 1-3 business days |
| (Zone 2) European Union (France, Italy, San Marino, Spain, Luxembourg, Denmark) | Free shipping from 300 EUR | €10.00 | 1-3 business days |
| (Zone 3) European Union (Ireland, Czech Republic, Poland, Portugal, Finland) | Free shipping from 300 EUR | €13.00 | 2-4 business days |
| (Zone 4) European Union (Austria, Bulgaria, Croatia, Estonia, Greece, Guernsey, Hungary, Jersey, Latvia, Lithuania, Norway, Romania, Slovenia, Slovakia, Sweden, Switzerland) | Free shipping from 399 EUR | €16.00 | 3-5 business days |
Note: If the delivery times for your order differ from those shown above, we will inform you at checkout.
Payment Methods
We accept the following payment methods:
- Debit card
- Credit card (Visa, MasterCard, American Express)
- PayPal
Frequently Asked Questions
Why was my payment declined?
If your payment is declined or cancelled, please contact your bank.
Where can I find my invoice?
Your invoice is available on your account under the “Order History” section. If you placed your order as a guest, your invoice will be sent to you via email along with your confirmation.